Alison Davidson

We were so very fortunate to find Ted and his team at Vision Construction to carry out a full gut renovation of our house that was necessary due to a house fire. Ted has prior experience of managing fire restoration and, importantly for us, dealing with insurance companies. We reached out to Ted on the back of an excellent recommendation and were ultimately very happy that we did. Vision surpassed all expectations with regard to both anticipated deadlines and quality of work, which was consistently excellent. The project was completed as scheduled, which was significantly quicker than other general contractors had projected being deliverable. Ted and his team (Reid, Gus, Lynn, and Alice) are fabulous to work with and guided us through every step of the complex process. Communication is Ted’s number one priority with, at minimum, weekly updates either by phone or in person, keeping us fully advised on both the building progress while also ensuring we stayed ahead of the program by making timely decisions on fixtures and fittings. He was always on the end of the phone if we ever had any questions or concerns and either he or Reid was always available if we needed to meet at the house for any reason. Ted was great in managing our insurance company and developed a very productive relationship with our Claim Adjuster. No stone was left unturned in ensuring that our claim compensated us fully and ensured that high quality repairs, fully up to code, were able to be completed. Ted provided a full catalogue of preferred vendors and we utilized them all; we can’t speak highly enough of the level of service they provided. All of the subcontractors (kitchen designer, plumbing, electrician, HVAC, mason) were friendly, highly skilled, trustworthy, and sensitive to our personal circumstances. It was a pleasure dealing with each of them. This past year has been a very tough time for us personally and, frankly, we had very little enthusiasm for the reconstruction process we were initially faced with. We consider ourselves highly fortunate to have crossed paths with Ted and his team at the time we did, as their guidance and level of professionalism were precisely what we needed. We really can’t recommend Vision Construction highly enough. The team’s commitment to excellence is unsurpassed and the final result for us is a beautiful custom built new home.